Terms & Conditions

Stellio Ventures SL., (hereinafter Meller) is the owner of the Website and goods that are sold through it.

The contractual relationship of buying and selling entails the delivery of a particular product at the price shown in the website.

Scope

All goods (“Products”) supplied by Meller are supplied on these terms and conditions.

Order Acceptance

No order shall be binding on Meller until accepted by Meller. An individual contract for the supply of Products, on these terms and conditions, is formed on acceptance by Meller of an order from the Customer. Meller reserves the right to accept any order in whole or in part. No order may be cancelled or varied after acceptance by Meller.

Once an order has been formalized and accepted, after the acceptance of the Terms of Use and after the purchase process, Meller will always send a confirmation email to the customer with the details of such purchase.

Payment & Price Terms

Payment must be made in full and on checkout in the online shopping cart without set off or deduction. Meller will investigate any disputed amounts, and if resolved in favor of the Customer, a credit will be issued to the Customer.

Every payment will result into the issuance of an invoice at the Customer's name. The invoice will be sent at the email address provided by the Customer.

The prices reflected for each product or service do not include shipping, handling, packaging, shipping insurance or any additional to the product or service purchased, unless expressly stated the contrary. However, any additional applicable costs will be communicated to the user before completing the purchase.

The user understands that the economic valuation of some of the products may vary in real time. In any case, a change of price will always be communicated prior to the formalization of the sale.

All prices listed on Meller's website are inclusive of GST if applicable by law. Any consideration and all other amounts to be paid from a purchase through Meller's online shopping store will be liable for GST if applicable by law. Prices are shown in Australian Dollars.

Title to Products

Ownership in the Products does not pass to the Customer until the Customer has discharged all outstanding indebtedness, whether in respect of the Products or otherwise, to Meller. Risk in the Products will pass on delivery to the Customer. Delivery may not be refused by the Customer.

Delivery

Meller products will be delivered in perfect condition to the specified address in the form completed by the user. If you want your order to be delivered to a different address than the indicated in the form, you must explicitly note it in the section provided for such purpose.

Meller assumes no responsibility if the orders' delivery are unsuccessful as a result of the false, inaccurate or incomplete data provided by the User.

Meller will take all necessary measures so that delivery can be done within the agreed time limits. Meller considers the payment confirmation, as a necessary condition for maintaining the delivery schedule. However, time limits indicated in the website are estimations and may vary because of logistics reasons or other major matters. In the case of a delay, the User will be duly informed. The delivery is considered complete from the moment in which Meller or the hired carrier company makes the product available to the user.

Returns

- In case of returning the money to the customer, the money return will be transferred through the payment method that the buyer used. This return will be made in a maximum time of 5 labour days.

NON-DEFECTIVE PRODUCT REFUNDS:

If the User is not satisfied with the product received in his/her order, s/he will have a period of fourteen (14) in which to return the order in its entirety, or if desired, return any of the products composing the total order, and entirely without any penalty, or the need to explain why.

However, the User shall bear the direct costs of returning all or some of the products of the order to Meller.

The refund will only be made if the product is in perfect order.

Should the buyer wish to return a product, he or she should contact info@mellerbrand.com

DEFECTIVE PRODUCT REFUNDS:

The purchased products can be returned and refunded whenever the user informs Meller of his/her wish to return them within the maximum term of fourteen (14) business days from the date they were delivered.

For a defective product, the User should contact info@mellerbrand.com and it will be determined if the product is in fact defective. Meller will bear the costs if the User has to send the product to the store. As soon as it is confirmed that the product in question is defective, Meller shall refund or send a replacement to the User..

Availability

To make purchases on Meller's Australian Website it is required that the shipping address is located in Australia.

There may be a limit of available units of each product sold through the website. If we run out of stock before the end of an order, we will immediately inform you, preventing the end of the purchase process. In the event that the product is unavailable after the order has been made, the user will be informed by email or telephone of its total or partial cancellation. The partial cancellation of an order due to its lack of availability does not entitle the cancellation of the entire order.

Liability

1 Except for those required or implied by legislation, Meller gives no express warranty in relation to products and services supplied to the Customer, and the Customer acknowledges that it has not relied on any representation or warranty made by or on behalf of Meller. Certain legislation may imply conditions and warranties into these terms and conditions. To the extent that such conditions and warranties may lawfully be excluded, all such conditions and warranties are expressly excluded. The liability of Meller under or arising out of the supply of goods and services for breach of any term, condition or warranty implied in or imposed upon the supply of goods and/or services by legislation, shall be limited, at the option or Meller to:
(a) the replacement of the goods or the supply of equivalent goods;
(b) the repair of the goods;
(c) the payment of the cost of replacing the goods or of acquiring equivalent goods; or
(d) the payment of the cost of having the goods repaired;

2 Except to the extent the law provides that liability is not able to be excluded, Meller shall not be under any liability to the Customer in respect of any loss or damage (including consequential or indirect loss or damage or loss of profits, loss of use or loss of data) however caused, which may be suffered or incurred or which may arise directly or indirectly in respect of the Products, any services supplied by Meller or the failure of Meller to comply with these terms and conditions.

Conflicts

These terms and conditions will apply to the exclusion of all other terms and conditions contained in the Customer’s order. In the event of any inconsistency, Meller will be deemed, by delivering the Products to the Customer or supplying services to the Customer, to have made an offer to the Customer to sell the Products or supply the services pursuant to these terms and conditions, which offer will be deemed to have been accepted if the Customer retains the Products or accepts the services. Meller reserves the right to change these Terms and Conditions at any time.


Jurisdiction

These terms and conditions are governed by and will be construed in accordance with the laws of the city where the Company has its registered office, in this case, Barcelona, Spain. The parties agree to submit to the jurisdiction of the courts of the customer's State if there is any kind of dispute or conflict. However, in the case that the customer is a Company, parties agree to submit to the jurisdiction of the courts of Barcelona.

If any provision of these Terms is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.

All rights not expressly granted herein are reserved.

No Waiver

The failure by Meller to exercise, or any delay in exercising, any right, power or privilege available to it under these terms and conditions will not operate as a waiver thereof or preclude any other or further exercise thereof or the exercise of any other right or power.